Privacy Policy
Figura Studio
Effective Date: [07/29/25]
Last Updated: [07/29/25]
Introduction
At Figura Studios, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding the personal information we collect through our e-commerce website when you purchase our products designed for all ages.
We believe in keeping things simple: we collect only the information necessary to fulfill your orders and improve our products and services. We do not use your data for marketing purposes, create user profiles, or sell your information to third parties.
Information We Collect
Information You Provide to Us
When you make a purchase or interact with our website, we may collect:
- Personal Information: Your name, email address, and physical shipping and billing addresses
- Payment Information: Credit card details, billing information, and other payment-related data (processed securely through our payment processors)
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- Device and Browser Information: Your device type, operating system, browser type and version, and screen resolution
- Network Information: Your IP address and general location information
- Website Usage: Pages visited, time spent on our site, and basic navigation patterns
Important Note: We do not use cookies or other tracking technologies on our website, and we do not collect information about you from third-party sources.
How We Use Your Information
We use your personal information solely for the following purposes:
- Order Fulfillment: Processing your orders, arranging shipping, and providing customer support
- Communication: Sending order confirmations, shipping updates, and responding to your inquiries
- Service Improvement: Analyzing website usage patterns to improve our products, services, and user experience
- Legal Compliance: Meeting legal obligations and protecting our rights
We do not use your information for:
- Marketing or promotional purposes
- Creating detailed user profiles
- Personalization beyond what's necessary for order fulfillment
- Any other commercial purposes not directly related to your purchase
How We Share Your Information
We respect your privacy and do not sell your personal information to anyone. We only share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business, including:
- Shopify: Our e-commerce platform provider for payment processing and order management
- Shipping Companies: To deliver your orders
These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as:
- In response to a valid court order or subpoena
- To comply with legal obligations
- To protect our rights, property, or safety, or that of our customers or others
We do not share your information with email marketing providers or other third parties for their own marketing purposes.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage in protected databases
- Encryption of sensitive information during transmission
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
- Secure payment processing through industry-standard protocols
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your data.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Order Information: Kept for as long as needed for customer service, legal compliance, and business records
- Technical Information: Typically retained for a shorter period and used only for immediate service improvement purposes
When we no longer need your information, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request to know what personal information we have about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information (subject to certain legal exceptions)
- Portability: Request a copy of your information in a portable format
- Restriction: Request that we limit how we use your information
- Objection: Object to certain uses of your information
To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know about the personal information we collect, use, and disclose, and the right to delete your personal information.
European Union Residents (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation, including those listed above. Our legal basis for processing your information is primarily to fulfill our contract with you (your order) and our legitimate business interests in improving our services.
Analytics and Third-Party Services
We use analytics services to help us understand how our website is used and to improve our services:
- Google Analytics 4 (GA4): Helps us analyze website traffic and user behavior in aggregate
- Shopify Analytics: Provides insights into our e-commerce operations
These services may collect information about your use of our website. The information collected is typically aggregated and does not identify you personally.
International Data Transfers
If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located. We ensure that such transfers comply with applicable data protection laws.
Children's Privacy
Our products are designed for all ages, and we do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the updated policy on our website
- Notify you of significant changes through appropriate means (such as email if we have your contact information)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Figura Studios
Email: support@figurastudio.com
For specific privacy-related requests (such as data access, correction, or deletion), please include "Privacy Request" in your subject line and provide sufficient detail to help us process your request efficiently.
This Privacy Policy is designed to be compliant with major privacy laws including GDPR, CCPA, and other applicable regulations. However, we recommend having this policy reviewed by a legal professional before implementation to ensure full compliance with all applicable laws in your jurisdiction.