Lifetime Warranty

We build the Roto to outlast the bathroom it ships into. If it fails under normal use, we fix it or replace it. For as long as you own it.

What's covered

Every Roto purchased directly from Figura Studio is covered for the lifetime of the original owner against defects in materials and workmanship. That includes:

• The spring-loaded arm mechanism
• The anodized finish on the aluminum arms
• The printed body and its structural integrity
• The mounting hardware

What's not covered

• Damage from drops, impacts, or misuse
• Cosmetic wear from cleaning with abrasives or harsh chemicals
• Modifications to the product
• Units bought secondhand or through resellers

How to make a claim

Email support@figurastudio.com with:

• Your order number or proof of purchase
• A short description of what went wrong
• One or two photos

We respond within two business days. If the claim is valid, we ship a replacement part or a whole new unit at our cost. No back-and-forth.

The fine print

This warranty is in addition to, not in place of, any rights you have under consumer protection law. It applies to Roto units shipped on or after launch. Figura Studio reserves the right to refuse claims involving fraud or willful damage.