Terms and Conditions

Figura Studio
Effective Date: [I07/25]
Last Updated: [08/25]

Agreement to Terms

Welcome to Figura Studio. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or purchase our products.

About Figura Studio

Figura Studio operates an e-commerce website selling quality products designed for all ages. We are committed to providing excellent products and customer service while maintaining transparent business practices.

Definitions

  • "We," "us," "our": Refers to Figura Studio
  • "You," "your": Refers to the user or customer
  • "Website": Our e-commerce website and all associated services
  • "Products": All items available for purchase through our website
  • "Order": Your request to purchase products from us
  • "Services": All services provided through our website

Use of Our Website

Permitted Use

You may use our website to:

  • Browse and view our products
  • Make legitimate purchases
  • Contact us with questions or concerns
  • Access information about our company and policies

Prohibited Use

You may not:

  • Use our website for any unlawful purpose or illegal activity
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our website's operation
  • Use automated systems (bots, scrapers) to access our website
  • Copy, reproduce, or distribute our content without permission
  • Impersonate another person or entity
  • Transmit viruses, malware, or other harmful code
  • Engage in any activity that could damage our reputation or business

User Responsibilities

You are responsible for:

  • Providing accurate information when making purchases
  • Maintaining the confidentiality of any account information
  • All activities that occur through your use of our website
  • Complying with all applicable laws and regulations

Product Information and Availability

Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However:

  • Colors may vary due to monitor settings
  • Product images are for illustration purposes
  • Specifications may change without notice
  • We reserve the right to correct any errors in product information

Availability

  • Product availability is subject to change without notice
  • We do not guarantee that products will remain in stock
  • If a product becomes unavailable after you order, we will contact you promptly
  • We reserve the right to limit quantities purchased

Pricing

  • All prices are listed in [Currency] and include applicable taxes where required
  • Prices are subject to change without notice
  • The price at the time of order confirmation is the price you will be charged
  • We reserve the right to correct pricing errors

Ordering and Payment

Order Process

When you place an order:

  1. You make an offer to purchase products at the listed price
  2. We send an order confirmation (this does not constitute acceptance)
  3. We accept your order when we process payment and prepare for shipping
  4. We reserve the right to refuse or cancel any order

Payment Terms

  • Payment is required in full at the time of order
  • We accept [payment methods] through our secure payment processor
  • All payments are processed by Shopify and subject to their terms
  • You authorize us to charge your payment method for the total amount
  • Additional fees may apply for certain payment methods

Order Confirmation

  • Order confirmation emails are sent for your records
  • Confirmation does not guarantee product availability
  • We may contact you if there are issues with your order
  • Order modifications may not be possible once processing begins

Shipping and Delivery

Shipping Policy

  • Shipping costs and timeframes are displayed at checkout
  • We ship to addresses provided by customers
  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers
  • Risk of loss transfers to you upon delivery

Delivery

  • You are responsible for providing accurate shipping information
  • Someone must be available to receive the package
  • We are not responsible for packages delivered to incorrect addresses you provided
  • Delivery confirmation may be required for certain shipments

International Shipping

If we offer international shipping:

  • Additional customs fees and duties may apply
  • You are responsible for all customs and import fees
  • Delivery times may be longer for international orders
  • Some products may not be available for international shipping

Returns and Refunds

Our refund policy is incorporated into these Terms by reference. Please review our separate Refund Policy page for complete details. In summary:

  • All sales are final - we operate under a strict no-refund policy
  • Limited exceptions apply for defective products or our errors
  • 7-day reporting period for qualifying issues
  • No returns for change of mind, sizing issues, or buyer's remorse

Intellectual Property Rights

Our Content

All content on our website is protected by intellectual property laws:

  • Trademarks, logos, and brand names belong to Figura Studio
  • Product images, descriptions, and website design are our property
  • You may not use our intellectual property without written permission
  • Unauthorized use may result in legal action

User Content

If you submit any content to us (reviews, comments, suggestions):

  • You grant us a royalty-free license to use such content
  • You represent that you own or have rights to the content
  • You will not submit content that infringes others' rights
  • We may remove any content at our discretion

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our separate Privacy Policy, which is incorporated into these Terms by reference.

Key points:

  • We collect only necessary information for order fulfillment
  • We do not sell or share your data with third parties for marketing
  • We use secure systems to protect your information
  • You have certain rights regarding your personal data

Disclaimers and Limitations of Liability

Website Availability

  • Our website is provided "as is" without warranties
  • We do not guarantee uninterrupted or error-free access
  • We may suspend or modify our website at any time
  • Temporary outages may occur for maintenance or other reasons

Product Warranties

  • Products are sold "as is" to the fullest extent permitted by law
  • We disclaim all warranties, express or implied
  • We do not warrant that products will meet your specific requirements
  • Any warranty claims are subject to manufacturer warranties

Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability is limited to the amount you paid for the specific product
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for loss of profits, data, or business interruption
  • Some jurisdictions do not allow liability limitations, so these may not apply to you

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of our website
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to us

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, wars, or terrorist attacks
  • Government actions or regulations
  • Internet or telecommunications failures
  • Supplier or shipping carrier issues
  • Pandemics or public health emergencies

Modification of Terms

We reserve the right to modify these Terms at any time:

  • Changes will be posted on our website with an updated date
  • Continued use of our website constitutes acceptance of modified Terms
  • Material changes may be communicated through appropriate means
  • Your rights under existing orders will not be diminished by changes

User Accounts and Registration

Currently, we do not require user account creation for purchases. However:

  • We may introduce account features in the future
  • If accounts become available, additional terms may apply
  • You would be responsible for maintaining account security
  • We reserve the right to suspend or terminate accounts for Terms violations

Dispute Resolution

Governing Law

These Terms are governed by the laws of [State/Province] and [Country], without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or your use of our website will be resolved in the courts of [Jurisdiction], and you consent to the personal jurisdiction of such courts.

Informal Resolution

Before filing any legal action, we encourage you to contact us to seek an informal resolution of any dispute.

Arbitration (if applicable)

[Include arbitration clause if desired - consult with legal counsel]

Termination

We may terminate or suspend your access to our website immediately, without prior notice, for:

  • Violation of these Terms
  • Suspected fraudulent activity
  • Any conduct that could harm our business or other users
  • Legal or regulatory requirements

Upon termination:

  • Your right to use our website ceases immediately
  • Existing orders may still be processed or cancelled at our discretion
  • Provisions that should survive termination will remain in effect

Severability

If any provision of these Terms is found to be unenforceable or invalid:

  • The remainder of the Terms will remain in full force and effect
  • The invalid provision will be modified to the minimum extent necessary
  • This will not affect the validity of other provisions

Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Figura Studio regarding your use of our website and purchase of our products.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Figura Studio
Email: [support@figurastudio.com]]For specific legal matters, please include "Legal Inquiry" in your subject line.

Acknowledgment

By using our website or making a purchase, you acknowledge that:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You are of legal age to enter into this agreement
  • You have the authority to agree to these Terms

These Terms and Conditions are designed to protect both Figura Studio and our customers. Please read them carefully before using our website or making a purchase. If you have questions about any provision, please contact us before proceeding.